VideoSlots Terms and Conditions

Welcome to Video Slots. These Terms and Conditions govern your use of our website, our games, and every service offered through VideoSlots casino. By registering an account, completing your videoslots login, or placing a single wager, you agree to be bound by the rules set out below. We encourage you to read this document carefully before you deposit funds or claim any videoslots bonus, and we recommend saving a copy for your records.

Who We Are

Our casino is operated by Videoslots Limited, a company registered in Malta under number C49090, with our registered office at The Space, Level 2 & 3, Alfred Craig Street, Pieta PTA 1320, Malta. Our sportsbook is operated by Videoslots Sports Limited, registered in Malta under number C93953, at the same address. We at VideoSlots have been serving players since 2011, and today our video slots online casino welcomes members across a number of regulated markets worldwide.

Licensing and Regulation

We hold a licence from the Malta Gaming Authority (MGA/CRP/258/2014, issued 19 May 2020), and we are additionally regulated by the UK Gambling Commission (licence 39380), the Swedish Spelinspektionen (23Si1181), and the AGCO in Ontario (OPIG1267597). Our sportsbook operates under MGA/CRP/258/2014/02 and Spelinspektionen 25Si933. We also hold a licence permitting us to operate our Spanish product. Depending on where you reside, your play at Video Slots may be governed by additional local terms, particularly if you are located in the United Kingdom, Italy, Sweden, Denmark or Greenland.

Eligibility to Play

We only permit registration and play from individuals who are at least 18 years old, or the legal age of majority in their jurisdiction if that is higher. We do not accept players who reside in a restricted territory, and we reserve the right to close or suspend any account opened in violation of this rule. Countries where we cannot currently offer VideoSlots casino services include, among others, the United States, France, Belgium, the Netherlands, Portugal, Poland, Switzerland, Australia and a number of other jurisdictions listed in our full restricted territories notice.

• We verify your identity and age before releasing any withdrawal
• We may request proof of address, proof of payment ownership and source of funds
• We restrict registration to one account per person, household and IP address

Registration and Your Account

To use our video slots casino, you must create a single personal account and provide accurate registration details. Once registered, you can complete your casino video slots login using your chosen credentials on desktop or through our mobile app. We built our platform on HTML5, so there is no download required to enjoy free video slots casino games or real-money play on any device, including iOS and Android smartphones and tablets.

You are responsible for keeping your login information confidential. We are not liable for losses caused by unauthorised access resulting from your failure to protect your password. If you believe your account has been compromised, you must notify our support team immediately so we can secure your funds.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Apple Pay, Skrill, Neteller, EcoPayz, Euteller and bank transfer, subject to availability in your country. The minimum deposit at Video Slots is €10 or £10, and all deposits are processed instantly. The minimum withdrawal amount is €20 across every method, including bank transfer; smaller withdrawal requests made on request to our support team carry a 3.95% fee.

We process the majority of withdrawals within 12 hours, with the exception of bank wire transfers, which may take up to two working days once we have completed our due diligence checks. The maximum withdrawal is £10,000 per transaction. Amounts up to €30,000 are returned to your original payment method, while anything above that threshold is paid by bank transfer and must be arranged directly with our support team. We may take up to 30 working days to process progressive jackpot wins of €50,000 or more.

Bonuses and Promotions

Every newly registered player at VideoSlots is eligible for our three-part welcome offer, consisting of the Welcome Bonus, Welcome Spins and a 7-day Battle Freerolls Ticket. A qualifying first deposit of €10 or £10 unlocks 11 wager-free Welcome Spins together with a 100% welcome bonus. Depending on your licence and location, the maximum bonus amount and wagering requirement differ, so we recommend checking the specific videoslots bonus code terms that apply to your account before you deposit.

We also run ongoing promotions such as the Wheel of Jackpots, Clash of Spins, Battle of Slots tournaments, the Reload Bonus and the Weekend Booster. Only one bonus can be active on your account at any time, and only one bonus is permitted per household or IP address. We reserve the right to void winnings and remove funds where we identify abuse of any videoslots casino bonus, including bonus abuse carried out across linked accounts.

Games and Fair Play

We offer over 12,000 games sourced from more than 180 studios, including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Evolution Gaming and many others. Our lobby covers video slots, table games, live casino, jackpots, video poker, scratch cards and sportsbook markets. All outcomes on our slots, roulette, blackjack and other titles are generated by independently tested random number generators, and we do not manipulate results in any way. New titles, including video slots with bonus buy features, are added to our video slots casino every day.

Responsible Gambling

We are committed to promoting safer play across VideoSlots casino. We provide tools including deposit limits, loss limits, session reminders, self-exclusion and reality checks, all accessible from your account settings. If you feel your gambling is becoming a problem, we encourage you to contact our support team or an independent support organisation for further assistance.

Account Inactivity

If your account remains unused for 12 consecutive months, we may apply a maintenance fee of €1.00 per month. Balances left dormant for 30 months may be transferred to the Malta Gaming Authority in accordance with applicable regulations.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We will notify you of material changes, and your continued use of Video Slots after such notice constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, our bonuses, or your account, our support team is available 24 hours a day, seven days a week, via live chat, or by email at support@videoslots.com. We are also reachable by post at Videoslots Ltd, The Space, Level 2 & 3, Alfred Craig Street, Pieta PTA 1320, Malta.